top of page


Online Sales Agreement

Supplier identification

The goods covered by these general conditions are offered for sale by Kf8 MxTraining SpA - Via San Leonardo, 17 43122 PARMA - VAT and Tax Code 02874670348 - REA: PR273984 - Share capital € 175,000 hereinafter referred to as the "Supplier".



Art. 1


1.1. The expression "online sales contract" or "contract" means the sales contract relating to the tangible movable property of the Supplier, stipulated between them and the Buyer in the context of a remote sales system through telematic tools, organized by the supplier.

1.2. The term "Buyer" means the natural or legal person who makes the purchase, referred to in this contract, for purposes not related to any commercial or professional activity carried out.

1.3. The expression "Supplier" means the person as identified above or the person who sells the goods through the website indicated in the following article.


Art. 2

Object of the contract


2.1. With this contract, the Supplier sells and the Purchaser remotely purchases, via telematic tools, the tangible movable goods presented and offered for sale on the website

2.2. The products referred to in the previous point are illustrated, with specific and detailed indication of their characteristics, in the section of the web portal accessible at:


Art. 3

How to stipulate the contract


3.1. The contract between the Supplier and the Buyer is concluded exclusively through the Internet in remote electronic mode, by accessing the Buyer at the web address where, following the procedures indicated therein, the Buyer formalizes the purchase of the goods referred to in point 2.1 of the previous article. The Buyer is aware that in order to access the websites it is necessary to have an Internet connection whose costs are borne by the Buyer according to the terms established by its connectivity provider.


Art. 4

Conclusion and effectiveness of the contract


4.1. The online sales contract is concluded following the timely completion of the purchase form by the Buyer - whose personal data are processed in the manner indicated in the Privacy Policy, and following acceptance of the "Terms and conditions of sale" - and the sending of the purchase form filled in by the system after the insertion of the selected products in the electronic cart. Before the final sending of the order, the Purchaser will be invited to check the contents of the cart, with a summary of the same in which the details of the orderer and the order, the price of the selected goods, any shipping costs are reported. and any additional accessory charges, the payment methods and terms, the address where the goods will be delivered, the delivery times, the time for picking up the product at the Store (as defined in paragraph 7.2) and the terms for exercise of the right of withdrawal, where applicable.

4.2. When the Supplier receives the order from the Purchaser, he sends a confirmation e-mail or displays a web page confirming and summarizing the order itself, in which the recalled data are also reported in the previous point.


Art. 5

Methods of payment and withdrawal

5.1. Payment by the Purchaser can only be made by means of one of the methods indicated in the purchase procedure by the Supplier.

- credit card

- Bank transfer


By choosing this payment method, once the order has been placed, it is necessary to follow the following procedure (reported via email at the time of order confirmation): the reason to be reported on the bank transfer must indicate the order number and the bank transfer must be made in favor of:


Kf8 MxTraining SpA - Via San Leonardo, 17 43122 PARMA - VAT and Tax Code 02874670348

IBAN: IT02G0538765740000002965049


Once the order has been completed and the transfer has been made, we ask you to send an email with the receipt to Shipment will begin upon receipt of payment.

Banking practice provides that the transfer made is credited to the beneficiary's current account no earlier than 3/5 working days from its execution, consequently the days between the date of placing the order and the date on which the Customer will arrange the bank transfer.

After 10 days from the date of acceptance of the order without Kf8 MxTraining SpA having received the credit of the bank transfer, the same will cancel the order.


Once the order has been completed and the transfer has been made, we ask you to send an email with the receipt to Shipment will begin upon receipt of payment.

5.2. The Supplier reserves the right to vary the means of payment that can be used, it being understood that those published in the advertisement at the time the order is sent by the Buyer will be considered usable.

5.3. Any refund of the Buyer will be credited using the same payment method chosen by the Buyer at the time of placing the order. The right of withdrawal is governed by the dedicated section available on this page.

5.4 All communications relating to payments are made using third-party encryption systems placed to protect the transactions carried out (eg PayPal payment system) and for which the supplier has neither visibility nor responsibility.


Art. 6

Delivery times and methods for purchases made within


6.1. The Supplier will deliver the selected and ordered products, according to the methods chosen by the Buyer or indicated on the website at the time of the offer of the goods, as confirmed in the e-mail referred to in point 4.2.

6.2. Shipping times may vary from the day following the order to a maximum of 30 (thirty) days from the confirmation of the same, as required by current legislation. In the event that the Supplier is unable, for whatever reason, to ship within this period, it will promptly notify the Buyer by e-mail sent to the address provided by the latter during the purchase procedure.

6.3. At the time of delivery, the Purchaser is required to verify that: a) the number of packages delivered corresponds to what is indicated in the transport document attached to the goods shipped; b) the packaging is intact and not altered even in the closing tapes if present.

6.4 In the event that the delivered goods show any damage presumably caused by transport, the Purchaser may refuse the delivery and immediately notify the Supplier, who will make the necessary complaints to the shipper, arranging for a new shipment once the return has been received. of the disputed goods.

6.5 In the event that the customer decides in any case to accept the goods in delivery, despite the packaging being seriously damaged and / or tampered with, in order to safeguard his rights he must challenge the courier for the unsuitability of the package, affixing the writing "RESERVE OF CONTROL OF GOODS DUE TO… ”(indicating the reason for the reservation in question) on the delivery document, of which he must keep a copy.



6.6 The products purchased on will also be available for collection at MXFONTASHOP SRL Via Correggio 1 / bis Ponte Taro di Fontevivo (PR) , without any delivery costs.


6.7 The goods purchased for collection in the Store will be made available within 2 (two) working days from the confirmation of the order. During the purchase process, the Supplier will provide the Purchaser with time slots for the collection of the products which can be subsequently confirmed or modified in the e-mail referred to in paragraph 4.2, also due to the measures required to contain the emergency. caused by COVID-19. The Purchaser must therefore comply with the pick-up time indicated in the e-mail referred to in paragraph 4.2 as it constitutes the official reference time.


6.8 If the Purchaser does not collect the ordered products in the time slot indicated by the Supplier in the e-mail referred to in paragraph 4.2, the collection of the ordered products must in any case take place no later than 5 (five) working days from the date of sending the communication. referred to in paragraph 4.2. If the products are not collected within 5 (five) working days, the Supplier will notify the Buyer via email that the order is to be considered canceled and that the Supplier will return the Buyer the amount paid for the purchase no later than the next 14 (fourteen) days, using the same payment method selected by the Buyer for the initial transaction. Simultaneously with the cancellation of the order, the Supplier will eliminate any benefit connected to the purchase and eventually assigned to the Buyer as a consequence of the order placed and subsequently canceled.


6.9 In case of cancellation of the order, the Supplier will have the right to sell to third parties the products covered by the canceled order and will not be responsible for the Purchaser's failure to obtain them.


6.10 The Buyer may collect the order from the Store in person or through a person authorized to collect on their behalf. In both cases, the collection will take place only after the Buyer or the delegated subject will show the Store staff the print and the code of the order made and the references of the order received at the time of confirmation received by email. Following verification, the purchased products can be collected.


6.11 The Supplier reserves the right at any time to adopt additional methods of verification of suitability for the withdrawal of the order.


Art. 7


7.1. All product sales prices are indicated at the web address   , are expressed in Euro and constitute an offer to the public pursuant to art. 1336 cc.

7.2. The sales prices referred to in the previous point are inclusive of VAT and any other tax. Shipping costs and any ancillary charges, if any, although not included in the purchase price, are indicated and calculated in the purchase procedure before the order is placed by the Buyer and contained in the summary web page of the order, as well as in the summary e-mail sent following the conclusion of the purchase procedure.

7.3. Any promotional offers are specifically indicated and marked on the site with the words "promotional offer", "product in promotion" or by equivalent names.


Art. 8

Availability of products

8.1. The Supplier ensures through the electronic system used the processing and fulfillment of orders without delay. For this purpose, it indicates in real time, in its electronic catalog, the products available and those not available, as well as the shipping times.

8.2. If an order exceeds the available quantity, the Supplier, by e-mail, will inform the Buyer if the good is no longer bookable or what are the waiting times to obtain the chosen good, asking if it intends to confirm the order. or less.

8.3. The Supplier's computer system will confirm the successful registration of the order as soon as possible by sending the Buyer a summary e-mail, pursuant to point 4.2.


Art. 9

Responsibility of the Supplier

9.1. The Supplier assumes no responsibility for disservices attributable to force majeure or unforeseeable circumstances.

9.2. The Supplier cannot be held liable to the Purchaser, except in the case of willful misconduct or gross negligence, for disservices or malfunctions connected to the use of the Internet outside of its own control or that of its sub-suppliers.

9.3. Furthermore, the Supplier will not be liable for damages, losses and costs incurred by the Purchaser as a result of the non-execution of the contract for reasons not attributable to him.

9.4. The Supplier assumes no responsibility for any fraudulent or illegal use that may be made, by third parties, of credit cards, checks and other means of payment, for the payment of the products purchased, if it proves that it has adopted all the possible precautions based on the best science and experience of the moment and based on the ordinary diligence required.


Art. 10

Obligations of the Supplier for defective products, proof of damage and compensable damages


In compliance with the provisions of Art. 59 of the consumer code Legislative Decree 6 September 2005 n. 206 (and subsequent amendments and additions).


10.1. The Supplier cannot be held responsible for the consequences deriving from a defective product if the defect is due to the conformity of the product to an imperative legal rule or to a binding provision, or if the state of scientific and technical knowledge, at the time in which the manufacturer has put the product into circulation, it still did not allow to consider the product as defective.

10.2. No compensation will be due if the injured party was aware of the product defect and the resulting danger and nevertheless voluntarily exposed himself to it. In the same way, defects deriving from bad and / or incorrect use of the purchased goods, from external causes (eg bumps, falls, etc.), from carelessness and improper use, are not attributable to the Supplier's responsibility.

10.3. In any case, the damaged party must prove the defect, the damage, and the causal connection between defect and damage.


Art. 11

Guarantees and methods of assistance

11. Non-compliant product

In case of receipt of a non-compliant product, it is necessary to send a report via email to with the photos, so that the non-compliance can be acknowledged, no later than 24 hours from receipt of the product. After this period, no responsibility for the product is assumed, in line with what is stated in the previous point.


11.1. The Supplier is liable for any lack of conformity that occurs within 2 (two) years from the delivery of the goods.

11.2. The Purchaser loses all rights if he does not report the lack of conformity to the Supplier within 2 (two) months from the date on which the defect was discovered through an email to info @

11.3. In any case, unless proven otherwise, it is assumed that the lack of conformity that occurs within 6 months of delivery of the goods already existed on that date, unless this hypothesis is incompatible with the nature of the goods or with the nature of the defect of compliance.

11.4. In the event of a lack of conformity, the Purchaser may request, alternatively at his own expense for the shipment, repair or replacement of the purchased good, a reduction in the purchase price or the termination of this contract, unless the request is objectively impossible to satisfy or is excessively burdensome for the Supplier. Products that show clear signs of tampering or failures caused by their improper use or by external agents not attributable to defects and / or manufacturing defects are not covered by the warranty.

11.5. The request must be received in writing, by registered letter with return receipt, to the Supplier, who will indicate his willingness to proceed with it - or the reasons that prevent him from doing so - within 7 (seven) working days of receipt. In the same communication, where the Supplier has accepted the Buyer's request, he must indicate the methods of shipment or return of the goods as well as the deadline for the return or replacement of the defective goods.


Art. 12

Obligations of the Buyer

13.1. The Buyer undertakes to pay the price of the purchased goods within the times and methods indicated in this contract.

13.2. The Buyer undertakes, once the online purchase procedure has been completed, to print and keep this contract received by e-mail attached to the purchase order confirmation.

13.3. The information contained in this contract has, however, already been viewed and accepted by the Buyer - who acknowledges it - before confirming the purchase, through electronic procedures.


Art. 13

Protection of the confidentiality and processing of the Buyer's data

13.1 The Supplier protects the privacy of its customers and guarantees the compliance of the processing of personal data with the provisions of the privacy legislation referred to in Regulation (EU) 2016/679 and the applicable legislation on the protection of personal data.

13.2 The personal and fiscal data acquired by the Supplier, the data controller, are collected and processed in the forms and in the manner prescribed by the site's Privacy Policy.


Art. 14

Communications and complaints - ODR platform

15.1. Written communications directed to the Supplier and any complaints will be examined only if sent through the "Send a request" channel, available at the link   The Purchaser undertakes to indicate in the registration form on the website his residence or domicile, the telephone number and the e-mail address to which he wishes the communications of the Supplier to be sent.

15.2 Pursuant to art. 14 of the European Regulation 524/2013, the Supplier informs the Purchaser that in the event of a dispute he may file a complaint through the ODR (Online Dispute Resolution) platform made available by the European Commission and reachable at the following link http: //ec.europa. eu / consumers / odr / . However, the Supplier invites the Buyer to use the "Send a request" channel available at the link to resolve any type of issue directly.


Art. 15

Applicable law and competent court
15.1 This online sales contract is governed by Italian law. For any dispute relating to the interpretation and execution of this contract, the Court of the place where the Buyer, as a consumer, has his residence will be competent.

15.2 If any of the provisions contained in this online sales contract is considered invalid, void or unenforceable for any reason, this provision will be deemed separate and will not affect the validity and applicability of the other provisions.

bottom of page